Privacy Policy

Privacy Policy

Aggies Bags respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, shop for a bag, submit a bag for review, contact us, or use our services.

By using this website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information when you:

• Place an order
• Create an account
• Submit a bag for review
• Upload photos through a form
• Contact us
• Sign up for updates
• Browse or interact with our website

The information we collect may include:

• Name
• Email address
• Mailing address
• Billing address
• Phone number, if provided
• Order details
• Payment-related information
• Bag submission details
• Uploaded photos
• Messages or notes you send to us
• IP address, browser type, device information, and website activity

We collect only the information needed to operate Aggies Bags, process orders, review submissions, respond to messages, improve the website, and provide customer support.

How We Use Your Information

We may use your information to:

• Process and manage orders
• Provide customer service
• Review submitted bags
• Contact you about a bag submission
• Create or manage product listings
• Ship orders
• Send order confirmations and updates
• Prevent fraud, spam, or abuse
• Improve our website and services
• Maintain records for business, tax, or legal purposes
• Send occasional updates if you have opted in

We do not sell your personal information.

Orders and Payments

If you place an order, we may collect information needed to process that order, including your name, billing information, shipping address, email address, and order details.

Payments may be processed through third-party payment providers such as Stripe, PayPal, WooCommerce Payments, or another payment processor. Aggies Bags does not directly store your full credit card number.

Payment providers may collect and process payment information according to their own privacy policies.

Bag Submissions and Uploaded Photos

If you submit a bag for review, we may collect:

• Your name
• Email address
• Bag title
• Bag category
• Item descriptions
• Condition notes
• Uploaded photos
• Any additional information you provide

Uploaded photos may be used to review your bag submission. If your bag is approved, some photos and item descriptions may be used publicly on the website as part of a product listing.

Please do not upload photos that include private personal information, faces of children, addresses, financial documents, or anything you do not want reviewed by Aggies Bags.

Account Information

If accounts are enabled, we may store account details such as your name, email address, addresses, order history, and account preferences.

You are responsible for keeping your account login information secure.

Cookies and Tracking

Our website may use cookies and similar technologies to keep items in your cart, remember preferences, help the website function properly, understand website traffic, improve services, and support security or spam prevention.

Third-party tools such as analytics providers, payment processors, shipping tools, email marketing services, or security plugins may also use cookies or similar technologies.

You can adjust your browser settings to refuse or delete cookies, but some parts of the website may not work properly if cookies are disabled.

Analytics

We may use analytics tools to understand how visitors use the website. These tools may collect information such as pages viewed, time on site, device type, browser type, general location, and referral source.

This information helps us improve the website and understand what visitors find useful.

Email Communications

If you sign up for emails, submit a form, or place an order, we may email you about your order, your bag submission, customer service questions, website updates, promotions, or announcements if you opted in.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us.

Transactional emails related to orders, submissions, or customer service may still be sent when necessary.

How We Share Information

We may share information with trusted third-party service providers who help us operate the website and business, such as:

• Payment processors
• Shipping providers
• Website hosting providers
• Email service providers
• Security and spam prevention tools
• Analytics providers
• WooCommerce or WordPress-related services
• Contractors or service providers helping us operate Aggies Bags

We only share information as needed to provide services, process orders, manage submissions, maintain security, or comply with legal obligations.

We may also disclose information if required by law, legal process, fraud prevention, safety concerns, or to protect our rights.

How Long We Keep Information

We keep personal information only as long as needed for the purposes described in this Privacy Policy, including processing orders, maintaining customer records, reviewing submissions, providing support, meeting legal or business record requirements, and preventing fraud or abuse.

Bag submission information that is not approved may be deleted or retained for internal review purposes.

How We Protect Your Information

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no website, internet transmission, or storage system is completely secure. We cannot guarantee absolute security.

Children’s Privacy

Aggies Bags is not intended for children under 13.

We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided personal information, we will take reasonable steps to delete it.

Your Choices

You may contact us to:

• Ask what personal information we have about you
• Request that we correct your information
• Request that we delete certain information
• Unsubscribe from marketing emails
• Ask questions about this Privacy Policy

Some information may need to be kept for legal, tax, fraud prevention, order history, or business record reasons.

California Privacy Notice

Some privacy laws, including the California Consumer Privacy Act, may apply only to certain businesses that meet specific thresholds.

Aggies Bags does not sell personal information. If our legal obligations change as the business grows, this Privacy Policy may be updated.

California residents may contact us with privacy-related questions or requests using the contact information below.

Links to Other Websites

Our website may include links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.

Please review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the effective date at the top of this page.

Continued use of the website after changes are posted means you accept the updated Privacy Policy.